Our Mission
- Our mission is to support schools to manage their HR (Human Resources) and GDPR (General Data Protection Regulation) responsibilities effectively.
- We provide education-specific HR advice, on-site support, including advising at formal staff meetings and hearings, HR Audits (on request), briefings and updates on HR matters and employment law changes.
- We offer support for all HR case work including discipline/ misconduct, grievance, attendance management, performance management, pay and capability, change management and support for transition / TUPE to Trust/Academy status.
- Our mission is to support schools to manage their HR (Human Resources) and GDPR (General Data Protection Regulation) responsibilities effectively.
- We provide education-specific HR advice, on-site support, including advising at formal staff meetings and hearings, HR Audits (on request), briefings and updates on HR matters and employment law changes.
- We offer support for all HR case work including discipline/ misconduct, grievance, attendance management, performance management, pay and capability, change management and support for transition / TUPE to Trust/Academy status.
Strong Relationships
- We believe that strong professional relationships and clear communication are key to our continued success.
- We have an unwavering commitment to ensuring our clients are able to safely navigate the ever changing landscape of employment legislation.
- We work closely and proactively with our clients to prevent issues arising, enabling School Leaders to focus on their core business.
- We will provide your school with a truly personal HR and / or GDPR service to help achieve your objectives.
- We believe that strong professional relationships and clear communication are key to our continued success.
- We have an unwavering commitment to ensuring our clients are able to safely navigate the ever changing landscape of employment legislation.
- We work closely and proactively with our clients to prevent issues arising, enabling School Leaders to focus on their core business.
- We will provide your school with a truly personal HR and / or GDPR service to help achieve your objectives.
Our Unique Selling Points
- All our team have long standing local government backgrounds – meaning we know our clients well and the challenges they face.
- Over 167 years of combined local government experience across a team of 6 practitioners, including over 90 years combined experience in schools.
- Qualified practitioners (CIPD/ ACG/ CIPFA).
- Our client base is built on our reputation to deliver high quality, responsive HR and GDPR advice and support.
- Service Level Agreements tailored to your requirements for example our Gold SLA clients to block purchase up to 10 days of onsite HR support per year.
- Guaranteed 6 hour response time for standard HR queries, 2 hours for urgent queries.
- Full HR Audits available on request to make sure all your HR processes are fully compliant with legislation and relevant model policies.
- HR Briefing Sessions.
- Secure online Client Portal access for HR and GDPR.
- On-line GDPR Training for staff.
- All our team have long standing local government backgrounds – meaning we know our clients well and the challenges they face.
- Over 167 years of combined local government experience across a team of 6 practitioners, including over 90 years combined experience in schools.
- Qualified practitioners (CIPD/ ACG/ CIPFA).
- Our client base is built on our reputation to deliver high quality, responsive HR and GDPR advice and support.
- Service Level Agreements tailored to your requirements for example our Gold SLA clients to block purchase up to 10 days of onsite HR support per year.
- Guaranteed 6 hour response time for standard HR queries, 2 hours for urgent queries.
- Full HR Audits available on request to make sure all your HR processes are fully compliant with legislation and relevant model policies.
- HR Briefing Sessions.
- Secure online Client Portal access for HR and GDPR.
- On-line GDPR Training for staff.
- Service Level Agreements tailored to your requirements, for example our Gold SLA allows clients to block purchase up to 10 days of onsite HR support per year.
WHAT WE OFFER
HR & GDPR Support For Schools
Dedicated to providing expert HR and GDPR support for schools, helping to streamline processes and ensure compliance with current regulations.
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Providing HR Support For Over 50 Schools
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Providing GDPR Support For Over 170 Schools
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Over 167 Years Of Collective Experience
What can we do for you?
Our high-quality, comprehensive service is competitively priced and covers the following:
Strategic support for your Leadership Team and Governing Body
· Supporting Change Management (Organisational/ Restructure/ Staffing Reductions/ Redundancy and formal Consultation)
· Advising and attending formal consultation meetings with Headteachers/ Governors/ employees and Trade Unions
· Advisory support for the Governing Body in respect of formal hearings
· Assistance with the presentation of cases for formal hearings
· Advise on Transfer of Undertakings (Protection of Employment) TUPE regulations
· Advise and support leaders to manage employee relations including potential cases of misconduct
· Support Protected Conversations/ Settlement Agreements
· Interpretation of NJC Local Conditions of Service (Support Staff) and School Teachers Pay and Conditions (Teachers)
· Attendance Management advice and support
· Advise on Pay, Performance and Capability issues
· Provide Pre Job Evaluation indications
· Support recruitment including example Job Descriptions, example questions and selection tasks
Leadership Recruitment Support
· Deliver bespoke in-depth training or short briefing sessions on HR/ employment issues
· In depth knowledge of Restorative Management Practices
· Advice on Employment Legislation
· Support of the Flexible Working process including appeals
· Deliver Leadership induction training
· Provide Safeguarding and Safer Working Practice advice for HR matters
· Improve employee relations through partnership working with Trade Unions
· Deliver workforce training and development
· Conduct audit of employment policies and practices (on request)
· Provide comprehensive Client Portal information including model policies, guides and example Job Description/ Person Specifications
Our expert team are passionate about supporting the education sector and the team fully understand the challenges and complexities of working in schools.
We understand the local context and work in close partnership with our schools, getting to know you well. We have a proven track record (just see our feedback!) in supporting schools with their HR and GDPR issues. Our Support is built on years of first-hand experience in school settings.
We work in partnership with other agencies/ establishments including the Local Authority and Local Authority Designated Officers (LADOs); School Improvement and recognised trade unions.
We are solutions focused providing practical advice and recommendations for effective and amicable solutions.
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- Strategic support for your Leadership Team and Governing Body
- Supporting Change Management (Organisational/ Restructure/ Staffing Reductions/ Redundancy and formal Consultation)
- Advising and attending formal consultation meetings with Headteachers/ Governors/ employees and Trade Unions
- Advisory support for the Governing Body in respect of formal hearings
- Assistance with the presentation of cases for formal hearings
- Advise on Transfer of Undertakings (Protection of Employment) TUPE regulations
- Advise and support leaders to manage employee relations including potential cases of misconduct
- Support Protected Conversations/ Settlement Agreements
- Interpretation of NJC Local Conditions of Service (Support Staff) and School Teachers Pay and Conditions (Teachers)
- Attendance Management advice and support
- Advise on Pay, Performance and Capability issues
- Provide Pre Job Evaluation indications
- On-line GDPR Training for staff.
- On-line GDPR Training for staff.
- On-line GDPR Training for staff.
- On-line GDPR Training for staff.
- On-line GDPR Training for staff.
- On-line GDPR Training for staff.
The TEAM
Our Team Of Experts
Our team understands the unique challenges that schools face when it comes to compliance and employee management. That’s why we offer a comprehensive range of services to help you navigate the ever-evolving landscape of HR and GDPR.
testimonials
What People Say About Us
Paulette has helped me on numerous occasions in my previous role as School Business Manager and I always felt incredibly supported with the knowledge and expertise that she brought to each particular case . So when my I changed career and moved specifically into HR, I knew that Paulette’s expertise could provide the empowerment I would need in the different elements of HR. The tailored training package Paulette delivered gave me a valuable insight into the processes and procedures, and improved my self-esteem in readiness for my new role. I fully endorse Paulette and her team and hope to work alongside them again in the future.
Alexandra Shaw
HR Administrator“We have worked with Paulette for a number of years now and have found the advice and support provided invaluable. It’s great to be able to pick up the phone or email and know that I’ll get a quick response – often I’ve received a response straight away!.”
Nicola Sheerin
Headteacher, Whitelaith Primary School"As a recent Senior Leader, I have found the team’s support invaluable. Dave, Paulette and Lisa are considered and thoughtful using their considerable experience quickly and effectively. Their conduct and professionalism dealing with complex issues in challenging circumstances is second to none. I would highly recommend their services”.
Andy Maldonado
Senior Leader at a Leeds Primary School““Thank you for helping to streamline our approach to managing staff attendance. For a school that has almost 100 staff no easy feat! Paulette’s work and that of Lisa is outstanding. And we are seeing the benefits of your input. Thank you, thank you, and thank you!”
Kauser Jan
Assistant Head Teacher, Bankside Primary School“As a new headteacher (Sept 2019) my mentor suggested the first thing I needed was good quality HR support; I did not have this during my first term. Dave, Paulette and the team were recommended to me and we have never looked back."
Claire Grady
Headteacher, St. Patrick’s Catholic Primary School"Paulette and the whole of the team offer an amazing package of support in relation to HR issues.
They are incredibly knowledgeable in all aspects of HR and are always on hand to answer any questions.
Their response time to calls and emails is incredible and I wouldn't hesitate to recommend their services."
Louise Jeynes
Assistant Headteacher Gledhow Primary School"Richard Lewis-Ogden (Data Protection Officer) at Bywater Kent Support Ltd. provides a first-class service. He has taken all the stress out of data protection for our schools. If any of the schools have had an issue, he has been on hand to deal with it in person. This is a first-rate service which we didn’t get from the provider we had previously who were double the cost."
Sarah Bryan
Governance Lead, Blessed Christopher Wharton Catholic Academy TrustRichard has been our Data Protection Officer at Cross Gates Primary for several years and has consistently delivered a 5-star service. He has a wealth of knowledge which underpins the excellent advice, guidance and support he provides. He is always on hand should we have a query or require assistance.
Richard’s specialist knowledge of the unique way in which schools work is an asset as he has guided us through the complexities of GDPR professionally and clearly, enabling us to meet our obligations. We would have no hesitation in recommending the services of Richard Lewis-Ogen and Bywater Kent Support Services Ltd.
Donna Schofield
Business Manager, Cross Gates Primary SchoolAs a School Business Manager you have ‘fingers in a lot of pies’ and are expected to have an in depth knowledge of all areas of the business of running a school. It is very comforting to know that the GDPR team at Bywater Kent, and Richard in particular, have got my back. It is clear that Richard’s knowledge and passion for all things Data Protection is huge and we always get a very quick, professional and practical response to any queries. His audits and support visits give me the reassurance I need for the GDPR regulations and controls that we have in school and in the few cases of SAR in the past, his advice and support has been without doubt a welcome contribution.
Thank you, as always, Richard.
Janet Skelton
School Business Manager, Kirkstall St Stephen’s C of E (VA) Primary SchoolRichard came highly recommend to me from another Bradford school. I have worked with Richard for the past 4+ years. His expertise has been invaluable, especially when providing help and guidance with SAR requests. I would definitely recommend him to any other school looking for a new Data Protection Office.
